Pep Boys Auto Service & Tire

Reviews

• Jason Morton

  Apr, 18 2018
  ★ ☆ ☆ ☆ ☆
  This place is "run" by a manager named Tony who can not listen to what is asked of him. I went in with a vehicle and specifically asked for an OIL CHANGE ONLY! I was told it was a 2 hour wait because they had staff that needed to take breaks. I accepted the wait time then came to find out they had started other levels of work on the vehicle I had not authorized. They had begun slapping new tires and wiper blades on the vehicle without consulting me first. When I told him I only asked for an OIL CHANGE he shrugged and told me it was needed and I can't leave without it. He also stated the work was done when I could clearly see the tires were still on the rims and the work wasn't done. If you can avoid this shop at all costs. Poorly run and only looking to make as much money off of you as possible.

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